Privacy Policy
At Windmove Logistics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or our packing and moving services.
1. Information We Collect
We may collect the following information when you contact us, request a quote, or book our services:
Personal Information
Full Name
Mobile Number
Email Address
Pickup Address
Delivery Address
City and State
Company Name (for office relocations)
Identity or address proof (if required)
Payment details (processed securely through payment providers)
Service Information
Type of shifting service requested
List of goods to be moved
Preferred moving date and time
Special handling instructions
Communication history with our team
Website Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and similar technologies
2. How We Use Your Information
We use your information to:
Provide packing and moving services
Process bookings and quotations
Coordinate pickup and delivery
Respond to customer inquiries
Send booking confirmations and service updates
Improve our website and customer experience
Maintain service records
Prevent fraud and misuse
Comply with legal obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
Our employees and authorized staff
Verified transportation partners and drivers
Warehousing partners (if storage services are requested)
Payment service providers
Government authorities when legally required
All third parties are expected to maintain the confidentiality of your information.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
While we strive to protect your data, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
6. Data Retention
We retain customer information only for as long as necessary to:
Complete booked services
Maintain business records
Resolve disputes
Meet legal, tax, and regulatory requirements
Once no longer required, your information is securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
Request details of how your information is used
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to review their respective privacy policies.
9. Children's Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page along with the revised effective date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.
Windmove Logistics
Phone: +91-7983350943
Email: info@windmovelogistics.com
Website: www.windmovelogistics.com
Business Hours: Monday to Saturday, 9:00 AM – 7:00 PM